Privacy Policy
At Nutrik, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. This policy applies to the Nutrik app available on Google Play Store. We take your privacy seriously and are transparent about our data practices.
1. Information We Collect
We collect information in the following ways:
Information You Provide: When you create an account, complete the personalization quiz, or contact us for support, you may provide us with your name, email address, age, height, weight, fitness goals, lifestyle preferences, and other health-related information necessary to create your personalized nutrition plan.
Information Collected Automatically: We automatically collect certain information about your device and how you use our app, including your IP address, device type, operating system version, app usage patterns, and crash reports.
Health-Related Information: Our app collects health and fitness data that you voluntarily provide during the personalization process, including weight, height, age, gender, and fitness goals. This information is used solely to create personalized nutrition recommendations.
Photo and Video Access: Our app uses the Android Photo Picker, a secure system-provided interface that allows you to select specific photos for food scanning without granting the app access to your entire photo library. When you choose to scan food from your gallery, only the photos you explicitly select are shared with the app for nutritional analysis. We do not request or require broad access to your device's photo and video storage.
Information You Provide: When you create an account, complete the personalization quiz, or contact us for support, you may provide us with your name, email address, age, height, weight, fitness goals, lifestyle preferences, and other health-related information necessary to create your personalized nutrition plan.
Information Collected Automatically: We automatically collect certain information about your device and how you use our app, including your IP address, device type, operating system version, app usage patterns, and crash reports.
Health-Related Information: Our app collects health and fitness data that you voluntarily provide during the personalization process, including weight, height, age, gender, and fitness goals. This information is used solely to create personalized nutrition recommendations.
Photo and Video Access: Our app uses the Android Photo Picker, a secure system-provided interface that allows you to select specific photos for food scanning without granting the app access to your entire photo library. When you choose to scan food from your gallery, only the photos you explicitly select are shared with the app for nutritional analysis. We do not request or require broad access to your device's photo and video storage.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: To create and deliver personalized nutrition plans, track your progress, and provide customer support.
App Functionality: To operate, maintain, and improve our app, including fixing bugs and optimizing performance.
Analytics: To understand how users interact with our app and improve user experience.
Communication: To send service-related announcements, respond to inquiries, and provide important updates about our app.
Marketing: We may send promotional communications about our services. You can opt out of marketing communications at any time through your device settings or by contacting us.
Providing Services: To create and deliver personalized nutrition plans, track your progress, and provide customer support.
App Functionality: To operate, maintain, and improve our app, including fixing bugs and optimizing performance.
Analytics: To understand how users interact with our app and improve user experience.
Communication: To send service-related announcements, respond to inquiries, and provide important updates about our app.
Marketing: We may send promotional communications about our services. You can opt out of marketing communications at any time through your device settings or by contacting us.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. We may share your information in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our app, such as hosting providers (e.g., Vercel), analytics services, and payment processors (e.g., Stripe). These providers are contractually obligated to protect your information.
Meta Platforms: If you consent to tracking, we may share certain information with Meta Platforms, Inc. for advertising and analytics purposes through the Facebook Pixel.
Legal Requirements: We may disclose information when required by law, legal process, or government request, or to protect our rights, property, or safety, or that of our users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Service Providers: We may share information with trusted third-party service providers who assist us in operating our app, such as hosting providers (e.g., Vercel), analytics services, and payment processors (e.g., Stripe). These providers are contractually obligated to protect your information.
Meta Platforms: If you consent to tracking, we may share certain information with Meta Platforms, Inc. for advertising and analytics purposes through the Facebook Pixel.
Legal Requirements: We may disclose information when required by law, legal process, or government request, or to protect our rights, property, or safety, or that of our users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Tracking and Analytics
Our app may request permission to track your activity across other apps and websites for advertising and analytics purposes. This tracking helps us understand how effective our advertising is and improve our services.
What We Track: If you consent, we may track your interactions with our app and share this information with advertising partners like Meta Platforms to improve ad targeting and measure campaign effectiveness.
Opting Out: You can opt out of tracking at any time through your device settings or by contacting us directly.
What We Track: If you consent, we may track your interactions with our app and share this information with advertising partners like Meta Platforms to improve ad targeting and measure campaign effectiveness.
Opting Out: You can opt out of tracking at any time through your device settings or by contacting us directly.
5. Cookies and Tracking Technologies
When using our web version, we use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. This includes Facebook Pixel for advertising optimization and analytics. You can control cookie preferences through your browser settings, but disabling cookies may affect application functionality.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Setup data and personalization information are typically retained for the duration of your account. Usage data may be retained for analytics purposes according to our retention policies. You can request deletion of your data at any time.
7. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we have about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
Portability: You can request a copy of your data in a portable format.
Opt-out: You can opt out of marketing communications and tracking at any time.
To exercise these rights, please contact us at app@azai.digital. We will respond to your requests within 30 days.
Access: You can request access to the personal information we have about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
Portability: You can request a copy of your data in a portable format.
Opt-out: You can opt out of marketing communications and tracking at any time.
To exercise these rights, please contact us at app@azai.digital. We will respond to your requests within 30 days.
8. Children's Privacy
Our application is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. In accordance with applicable laws, we require users to be at least 18 years old to use our app. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information immediately.
9. Data Protection
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. We regularly review and update our security practices to maintain the highest standards of data protection.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also notify users through in-app notifications or email. Your continued use of our application after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:
Email: app@azai.digital
App Store: You can also contact us through the App Store's report a concern feature.
We will respond to your inquiries within 30 days.
Email: app@azai.digital
App Store: You can also contact us through the App Store's report a concern feature.
We will respond to your inquiries within 30 days.